Help and FAQ'S

Account Name Problems My Account Name/Password doesn't work. Help! My Account Name/Password is stolen or lost. Account Balance Problems Did the computer lose my chips? Help! My chips are gone! Credit Card Issues Is it safe to use my credit card? What credit cards can I use? What is ezEcash? How much can I buy? Why is my credit card being declined? I want a refund. Are there any recurring charges? System Concerns Why does the system lock up on me? Why does the system keep kicking me out? Why do I get a lot of error messages? How do I best configure my browser? Can I use WebTV, AOL, PC, or MAC? What browsers can I or should I use? Why don't all the graphics load in? Why is the System/Internet slow today?

System Requirements And Security What's the best screen setting and how to set up? How do I clear my browser's cache? The Go Java Advantage JAVA versus HTML Verify Java Enabling On Legalities What are casino rules and regulations? What are the games and odds? Is Casino-Co.com legal and licensed? Is it legal for me to play? Is Casino-Co.com fair? Winnings How do I request my winnings? How are winnings paid? How long does it take to get paid? My winnings haven't come yet, how come? Open Account And Chips What do I need to open a casino account? How do I get more cash into my casino account? Can I play for free? How do I close my casino account?