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These help pages have been created to answer any questions
you may have about different aspects of our casino. In these pages you will find
information about financial transactions, system requirements, legal aspects,
game rules, etc.
If you do not find a suitable answer to your question in the help section please
contact customer support through our e-mail
or by calling (809) 549-2632: 24 hours a day, 7 days a week.
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Incorrect Account Balance
Okay, what exactly do you mean?
Do you think the computer did not pay you the right amount?
Do you think chips disappeared from your Account?
Please tell us exactly what happened--and when (date/time). Rest assured that
we'll promptly research the matter fully and correct any discrepancies immediately.
Please note that if for some reason your connection to the system is interrupted,
or all the graphics don't load in, the system still pays according to your last
action in that game. If the game was not yet finished, then the system continues
the game where you left off when you LOGIN to the games
again.
Thank you for your patronage.
Back To Help
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IF
YOU HAVE ANY QUESTIONS, PLEASE CONTACT OUR 24-HOUR CUSTOMER
SERVICE TEAM AT
(809) 549-2632 OR CONTACT US BY EMAIL:
info@Casino-Co.com
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